Callum Donaghey, 30, told Sky News how small he was made to feel when a hotel refused to let him in on a freezing cold night because he was homeless. He was one of two homeless men who a charity had booked into a Manchester Holiday Inn so they could escape sub zero temperatures. But a member of staff at the hotel refused to check the pair in, even though their bookings were paid for. A spokesperson for Holiday Inn said: "After speaking with team members, we recognise that this incident is not in keeping with our policy of welcoming all and should have been handled differently. "We sincerely apologise to the guests affected and are taking steps internally to strengthen our training." #skynews #uknews #homelessness #weather #hotel Read more: https://news.sky.com/story/it-made-me-feel-so-small-says-man-turned-away-from-hotel-for-being-homeless-13492606 SUBSCRIBE to our YouTube channel for more videos: http://www.youtube.com/skynews Follow us on Twitter: https://twitter.com/skynews Like us on Facebook: https://www.facebook.com/skynews Follow us on Instagram: https://www.instagram.com/skynews Follow us on TikTok: https://www.tiktok.com/@skynews For more content go to http://news.sky.com and download our apps: Apple https://itunes.apple.com/gb/app/sky-news/id316391924?mt=8 Android https://play.google.com/store/apps/details?id=com.bskyb.skynews.android&hl=en_GB Sky News Daily podcast is available for free here: https://podfollow.com/skynewsdaily/ To enquire about licensing Sky News content, you can find more information here: https://news.sky.com/info/library-sales